Privacy Policy

The Oak respects the privacy of its visitors and customers and understands the importance of privacy to visitors to our website. Thank you for visiting and other The Oak-related sites, software and applications accessible on or by any top-level The Oak domain owned or operated by us that contain a link to this Privacy Policy (each, a “Site” and collectively the “Sites”). We collect and store information so that we can efficiently provide information to our users and process your requests for additional information and materials. This Privacy Policy applies to data collection and privacy practices of The Oak (“The Oak”, “we”, or “our”) when we collect personal information through your use of the Sites. We are committed to treating the personal and corporate information of our users (“user,” “users,” “you,” or “your”) with respect and sensitivity.


Please familiarize yourself with our privacy practices. As one of our clients, clinicians or as a visitor using the Sites or our services, you understand and agree that we collect, use and disclose your Personal Information (as defined below) in accordance with this Privacy Policy.

If you have any questions or comments about this Privacy Policy, please submit a request to


As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our Sites frequently to see the current Privacy Policy and Terms & Conditions in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post a notice of the revised Privacy Policy for a reasonable period of time and the revised effective date on our Sites.


Personal identifying information, such as customer names, street or e-mail addresses, phone numbers or any other information which, when used by itself or with other data, might identify a customer individually is only collected if a customer sends it to us voluntarily as part of using our service, or provides such information in connection with a purchase. We may also use this information to send you notices on a regular basis regarding The Oak, open house schedules, and other products or services and to further personalize your experience on our site. Personal identifying information is used only for our legitimate business interests, including the aforementioned notices, to supply requested information, answer visitors’ questions, and to comply with applicable laws and regulations.

In the “Connect” section of our website, we do ask for some personal information, such as name, mailing address and e-mail address, but this information will only be used by The Oak to make initial contact with you, by The Oak sales agent to respond to your request for information and to contact you directly to respond to questions, comments or inquiries. We also may use the information to notify visitors about updates on current developments or new developments, products, services, activities or upcoming open house or sale events and for general marketing purposes. By using this website, you consent to the collection and use of this information by The Oak.

Information Collected from Other Sources

We may also collect information about you from other publicly-available sources, which we may combine with the other information you provide to us.

Information Automatically Collected

We (or our service providers acting on our behalf) may collect information about how you use our Sites or our services. Some information automatically collected may be correlated with your account information. Usage information may include:

  1. Device-specific information (such as your hardware model, operating system version, unique Device (as defined below) identifiers and mobile network information, including phone number). We may associate your Device identifiers or phone number with your The Oak account. For purposes of this Privacy Policy, a “Device” is any computer used to access the Sites, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.
  2. Log information recorded when you use our Sites including your Device, its software, and Device identifiers and mobile network information, including phone number). We may associate your Device identifiers or phone number with your The Oak account. This may include:
    • The Device’s Internet Protocol (“IP”) address;
    • Identification numbers associated with your Devices;
    • Device event information such as crashes, system activity and hardware settings;
    • Locale preferences;
    • Application activity such as app upload, app download, app installation, app uninstallation, app start, app play duration, app stop, app crashes, app network activity and app resource consumption;
    • Date and time stamps associated with transactions;
    • System configuration information;
    • Metadata concerning your mobile or smartphone apps; and
    • Other interactions with our Sites.
  3. Location information. When you use a location-enabled Device, we may collect, process and retain information about your actual location if you have so agreed. We may also use various technologies to determine location, such as sensor data from your Device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

We may also permit third party service providers to place cookies through our Sites to perform analytic or marketing functions where you are notified of them and you have consented to the usage.

We may also use your information to comply with all applicable legal requirements and to investigate possible fraud or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our residents or visitors. We may also use your information any other purpose that is disclosed to you at the point of collection of the personal information, for any purpose for which you provide your prior consent, or for any other lawful purpose.


By giving The Oak your personal identifying information, you grant The Oak, and its affiliates and subsidiaries the right to use this information for reasonable business purposes, with permission to disclose it to The Oak’s sales agents, marketing firms, preferred  mortgage lenders and in a manner consistent with the policies of The Oak and applicable state and federal laws and regulations.      We do not sell, or rent your personal identifying information to any third party, except as described in this section. We may contract with reputable vendors to assist us in processing information or delivering the items that our users requests. These vendors are restricted from using or selling the information for any purpose other than helping us to provide the materials and requested services. We may provide aggregate statistics about our customers, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Finally, if disclosure of any information is required by law or by an appropriate government authority, we will comply accordingly.


As part of offering and improving our services, we may use “cookies” to store and sometimes track information about our online customers and users. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can make use of the web easier by saving status and preferences about a website. Some parts of our website, where you are prompted to log-in or that are customizable, may require that you accept cookies. Cookies by themselves cannot be used to find out the identity of any user. Most browsers are initially set to accept cookies, but users can change the setting to refuse cookies or to be alerted when cookies are being sent.


By using this website, you agree not to disrupt or intercept our electronic information posted on this website or on any of our servers. You also agree not to attempt to circumvent any security features of our website, and to abide by all applicable, local, state,    federal and international laws.


As a general matter, we only keep your information for as long as necessary to fulfill the purposes for which it was collected, as stated in our retention policies, and permitted or required by law, such as to comply with recordkeeping and other legal obligations. There may also be residual information that will remain within our backup files, databases, and other records, which will not be removed or changed, except in accordance with retention policies.


When you provide us your email address, we may send you emails necessary to respond to a request. We intend to send you promotional email only if you have agreed to receive it. Instructions on how to unsubscribe are included in each promotional e-mail or newsletter. Your email address will be used only to respond to your  request and will not be shared with any third parties. Instructions for unsubscribing are included in every email containing promotional material.


The Oak strongly believes in protecting the privacy of children online (we define “children” as minors younger than 13). Therefore, The Oak will not knowingly collect or use any personal information from children or knowingly allow children to register with us. Any information that is inadvertently collected from children will be deleted promptly upon discovery.


Any links from this website to other websites or e-mail addresses are provided for your information and convenience only. The Oak does not assume any responsibility or liability with respect to any website linked from this website, or e-mail address (or any website linking to this website), including its content and operation. The Oak does not review or monitor such links. A link from this website to another website or e-mail address (or a link from another website to this website) does not constitute a referral, endorsement, approval, advertising, offer or solicitation with respect to such website, its contents, or any products or services advertised or distributed through that website. While this website may contain “links” to many sites, we are not responsible for the content, or the privacy practices employed by other sites.


The Oak always uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. The Oak has implemented appropriate security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Unfortunately, however, no data transmission over the Internet            can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.

In the unlikely event of an interception or unauthorized access despite our efforts, The Oak shall not be responsible for such interception or unauthorized access, or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a customer or user, even if The Oak has previously been advised of the possibility of such damages. The Oak does not warrant, either expressly or impliedly, that the information provided by any customer shall be free from interception or unauthorized access and does not provide any implied warranties of merchantability and fitness for a particular purpose. Each customer is responsible for maintaining the confidentiality of his or her own login information.


Certain jurisdictions have specific legal requirements and grant privacy rights with respect to personal information, and we will comply with restrictions and any requests you submit as required by applicable law. For example, you may have the right to: (1) obtain a copy of personal information we maintain about you in a portable format; (2) correct inaccuracies or incompletion in your personal information; or (3) request that personal information be deleted. You may also have the right to not be discriminated against for exercising your privacy rights.

To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information. We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. When you make a request, we may also contact you to ask you for further information in relation to your request to speed up our response and require you to follow procedures so that we can verify your identity (and the applicable jurisdiction). The verification steps we take may differ depending on your jurisdiction and the request. Where possible, we will attempt to match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us do so.

We will respond to your request within the time period required by applicable law. However, we may not always be able or required to comply with your request, in whole or in part, and we will notify you in that event.


Virginia residents have certain rights around The Oak's collection, use, and sharing of their personal information. The Oak does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, The Oak does not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. The Oak does not engage in “targeted advertising” as that term is defined in the Virginia Consumer Data Protection Act ("VCDPA").

The Oak collects various categories of personal information when you use our Sites or services. A more detailed description of the information The Oak collects and how we use it is provided above in "Information We Collect About You and How We Use It" section. The "Disclosures" section describes the categories of third parties with whom we share personal information, and what information may be shared under different circumstances. If you are a resident of Virginia, you have the right to (1) request to know what personal information has been collected about you and to access that information; (2) request to correct inaccuracies in your personal information; (3) request deletion of your personal information, subject to exceptions; and (4) obtain a copy of your personal information. Also, a Virginia consumer may not be discriminated against for exercising the consumer’s Virginia privacy rights. You can learn more about how to submit a data rights request, or appeal denial of a request, by emailing


While The Oak has safeguards in place to prevent unauthorized access or interception, there is no absolute guarantee of security. In the event of an interception or unauthorized access, The Oak shall not be responsible for such interception or unauthorized access, or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a visitor or user, even if The Oak has previously been advised of the possibility of such damages. The Oak does not warrant, either expressly or impliedly, that the information provided by any visitor shall be free from interception or unauthorized access and does not provide any implied warranties of merchantability and fitness for a particular purpose.

In transmitting electronic communications to The Oak, the user of this website is requesting that The Oak send information to or contact the user regarding our developments or our services. The Oak will make every effort to accommodate reasonable requests for information pertaining to our developments and services in a timely manner but makes no guarantees for the timeliness of such responses. The user should be aware that The Oak is not responsible for delay, non-delivery or non-receipt of any information exchanged between The Oak and the user or vice-versa due to internet connectivity problems, man-made or natural disasters, force majeure, computer malfunctions or incorrect contact information (including but not limited to e-mail addresses, mailing addresses, telephone, cellular, pager or fax numbers) supplied by the user. The Oak cooperates with inquiries from law enforcement agencies and will assist in attempting to identify a user when The Oak is required by law to do so or when The Oak, in the exercise of its judgment, determines it is necessary to protect itself, its website, services, customers and others.

The specifications, furniture, features and amenities listed herein are for illustrative purposes only, and shall not be relied upon as the basis of any contract, warranty or other claim. Illustrations are artists’ conceptions and may vary in precise detail from the item depicted. Prices are subject to change without notice. All square footages and dimensions are approximate, and plans are not to scale. All such information is subject to change at any time without notice. Floor plans, renderings and all marketing materials are copyrighted and may not be used without permission.



Our postal address is:
The Oak
C/O Hoffman Realty 760 Maine Avenue SW, Washington DC 20024
We can be reached via e-mail at